Raycon

Earbuds not working.

Bought them 3/4/25. It will not stay charged. After I fully charge it, in less than an hour, it's signaling, low battery and about five minutes later, it turns off.

I never received my order from Raycon. It has been at least 2 weeks since I ordered them. I am not happy about this.

Because I'm trying to return my earbuds because I have problems with them keeping disconnecting in the middle of my conversation.

I sent a package back and i want a refund nobody has gotten back to me yet I wouldn't recommend Raycon to anyone

My earbuds now will not connect to my phone, whereas before they were connecting fine. I've tried several times and followed all instructions, but they are just not connecting to my phone. I was trying to get support to see what I could do about the situation, but all I got was a phone number, and then the phone number directed me to an email, and the email directed me to another site.

You have no one to speak with they have to take all these pics and videos just to tell you you need more im over it they can keep they warranty and money

The magic spin cable don't stay plugged in to charge my phone. And I have talked to chat support to no avail.

I ordered the everyday buds in black (noise cancelling) back in December, and I have not received them still. I used the donut operator discount code when I purchased them.

I figured with Christmas and the holidays going on, it would take a while.

Now I'm just upset. He's the only reason I purchased these buds and not another brand.

In the manual it explains the controls for the earbuds, however they do not work as stated at all, the sound is clear, but the controls like previously stated are super wrong like, not even slightly accurate, the only control that works as stated in both the manual included and the one online is the power on, and off control. Otherwise I was just messing around trying to figure it out.

I returned an item and never received my money back. It has been exceptionally difficult to try and reach customer support.

I called, but there is no answer. I tried online support, but then they try to charge me $1 to continue with the phone call.

Why do I need to pay to contact customer support? If you don't give back the money on returns, how am I to believe that I will get my $1 back when the issue is resolved?

I returned an item and received confirmation that it was received by Raycon on April 21, 2025. It is June 2nd, and I still do not have a credit on my charge account for the return.

The ability to contact someone to follow up is impossible. This company is anything but consumer-friendly!

Was directed to a call line that took a message for me. Hopefully, I will be hearing from them and can get my refund and return this product.

Missing the top this is how it cameand i need to get a new one and what do I need to do to get a new one

My phone crashed when it gave me the qr code and instead of sending me another qr code it wants me to do another return which u can't I just wanna speak with a human and not email a damn bot

I sent 5 emails asking for a replacement wire to replace the one I had 2 weeks when it snapped off in my APPLE iPhone 13 I tried calling there phone number for customer service to only hear a recording saying that they do not return call's you need to go to there website. I am not a happy customer and would advise other's not to buy from them.